Personal Loans Sales Team Leader

Job brief
We are looking for a qualified team leader to manage one of our personal loan sales teams. You will be responsible for supervising, managing sales numbers, individuals and motivating team members on a daily basis.

As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and ensure consistent achievement of allocated sales targets.

Ultimately, you should lead by setting a good example and engage the team to achieve goals.

Responsibilities

• Create an inspiring team environment with an open communication culture
• Set clear team goals
• Oversee day-to-day sales operations
• Monitor team performance and report on metrics
• Motivate team members
• Discover training needs and provide coaching
• Listen to team members’ feedback and resolve any issues or conflicts
• Recognize high performance and reward accomplishments
• Suggest and organize team building activities
• Proven work experience as a team leader or supervisor
• In-depth knowledge of performance metrics
• Good PC skills, especially MS Excel
• Excellent communication and leadership skills
• Organizational and time-management skills
• Decision-making skills